Return and Refund policy:

In the event, the items delivered to you any of the following:

• Items that are physically damaged or defective;
• Items that varies from the description;
• Items that are wrongly delivered;
• Wrong Color;
• Wrong Style;
• Wrong Size; or
• Wrong Quantity;

We will replace the items with new items of your choice in accordance or will refund the partial or complete amount with this Policy.

In the event of above reasons for replacement where an issue is from our end, the pick up facility for exchange/replacement of the same product will be provided by us. We don't take returns for problems with the size and fitting of the product. For all replacements and returns please contact us at care@onemerch.in or +91 85910 14685 along with your complete order details and issues.

Return & Refund – Terms & Condition:

• Customers can exchange/return their order within 7 days after an order has been delivered.
• The product should be unwashed, unused and in undamaged condition.
• The product should be returned along with the original packing.
• If there is no default in the products as per the reasons mentioned above, the courier charge for returning the product will be borne by the customer.
• To maintain the strict hygiene standards of our products, we do not accept returns on shorts and Sweat Activation t-shirts.

Cancellation Policy:

You can cancel any orders before the product has been shipped. You can cancel your orders by contacting us at care@onemerch.in or +91 85910 14685 along with your order number and email id from which purchase was made. Once the cancellation request has been made from your end, it will take us a maximum of 1-2 business days to complete your request.

After confirmation of the cancellation request, Your entire order amount will be refunded to the bank account from which you had made the order within 4 to 7 days depending on the policy of your bank. You will be notified about the cancellation of your order via email.

We may at any time at our sole discretion cancel your order after intimating you about our decision to cancel your order by writing to your registered email id. In the event of any such cancellation, you may opt to replace the order with a new order after making any additional payment as applicable after adjustment or request for the refund of the amount to your bank account.